Hearing Aid Troubleshooting

Symptom

Problem

Remedy

1. Hearing aid sounds weak

1. Low battery

2. Wrong type of battery

3. Poor Battery contacts

4. Microphone clogged

5. Volume control dirty

6. Wax in Ear Canal

7. Earhook tubing twisted

8. Filter blocked

1. Replace battery

2. Replace for proper kind

3. Contact Clinic

4. Contact Clinic

5. Contact Clinic

6. Wax removal

7. Straighten tubing

8. Contact Clinic or replace filter

2. Hearing aid is dead (no sound)battery

1. Dead/ corroded /low

2. Battery upside down

3. Aid not switched on

4. Aid is set at "T" position

5. Plugged receiver or earmold

6. Tubing twisted

7. Faulty volume control

8. Faulty wiring

9. Excessive wax in canal

1. Replace the battery

2. Insert battery properly

3. Switch to "M"

4. Switch to "M"

5. Clean thoroughly

6. Straighten tubing

7. Contact Clinic

8. Contact Clinic

9. Wax removal

3. Feedback (excessive squealing or whistling)

1. Loose earmold

2. Earmold not inserted properly

3. Hand, hat or other object too close to aid

4. Volume set too high


5. Internal problem

6. Excessive wax in canal

7. Earhook tubing cracked

8. Bad connection-leak between mold/receiver

1. Requires new mold

2. Insert correctly


3. Reposition object


4. Reduce volume and see if it is still loud enough

5. Contact Clinic

6. Wax removal

7. Contact Clinic

8. Contact Clinic

4. Intermittent

1. Low battery

2. Poor battery contacts

3. "on" switch contact dirty

4. Volume contacts dirty

5. Damaged wiring, amplifier, microphone or receiver

6. Chords damaged

7. Moisture in sound tube or filter

1. Replace battery

2. Contact Clinic


3. Contact Clinic


4. Contact Clinic


5. Contact Clinic




6. Contact Clinic

7. Use a Dri-aid kit

5. Poor Sound Quality (distorted, noisy, buzzing muffled, scratching, hollow)

1. Low battery

2. Poor battery contacts

3. "on" connections dirty

4. Aid switched on "T"

5. Volume control connection

6. Moisture in hearing aid or earmold

7. Microphone receiver clogged

8. Earhook tubing or mold clogged

9. Excessive wax in ear canal

10. Chord damaged

11. Receiver/ microphone damaged

1. Replace battery

2. Contact Clinic


3. Contact Clinic


4. Switch back to "M"


5. Contact Clinic


6. Let dry; use Dri-aid kit



7. Contact Clinic


8. Contact Clinic


9. Contact Clinic or Physician


10. Contact Clinic

11.Contact Clinic